Virtual Medical Secretary has a passion for and expertise in medical administration. We have over 16 years experience in medical administration and senior medical secretary roles.
We work on a virtual digital remote basis but can meet locally to Glasgow, for meetings and on-site working. The services offered ensure peace of mind for consultants that the practice is being managed to a high standard. This gives more time for Consultants to focus on the things they do best.
Helen English – Owner
I am Helen English the owner of Virtual Medical Secretary. VMS was created as a vision I had to provide a personal, flexible, remote medical administration and private medical secretary service. I have over 16 years experience in medical administration within the NHS and private sectors. I have the skills, knowledge and passion to run your practice to a high standard.
I am professional, approachable and provide a tailored service for every consultant I work with focusing on improving business function. I work closely with each consultant to help achieve business goals and vision for the private practice. The service is fully confidential, I am a member of the ICO, and I follow all GDPR requirements.
My loyalty and passion for providing high quality efficient work are important elements in the services I provide. I enjoy the work that I do and take pride in providing the best service for patients. Happy patients will pass that information on to other prospective patients.
BA (Hons) Leadership and Management at the Open University.
Virtual Assistant Coaching & Training (VACT) Mastery Course graduate.
Medical Terminology and Information Technology (NC).
Over 16 years in NHS in various specialities including neurology, neurosurgery, psychiatry, ophthalmology, ENT.
6+ years medicolegal administration and transcription.
3 years experience in private hospital administration and secretarial processes.
3 years experience in working for a digital transcription company.