Medical transcription is a huge part of the medical secretary role. It is important that transcription is done accurately, quickly and to a high standard. Traditionally the doctor would give a tape to the secretary to transcribe and the letters would be returned signed and ready for posting. With modern technology this process has been improved and transcription files can be sent digitally. This means that transcribing can now be done from anywhere in the world and there are now many transcription companies who can transcribe to an impressive turnaround.
The problem I often hear of is consultants becoming frustrated when outsourcing work to transcription companies as they are unhappy with the standard of work. Every time the work is outsourced to a transcription company a different person transcribes it. I think this is where issues arise. With Virtual Medical Secretary you can still have the ease of sending files digitally, have the same person transcribing the work but have the benefits of the secretary/doctor working relationship which is crucial when running a private practice.
A private practice secretary brings that personal touch when providing a medical transcription service that digital transcription companies can’t bring. They get to know the sound of the doctors voice, they know all of the terms used by that doctor and any abbreviations that a doctor uses regularly. They know exactly how a doctor would like their transcription done and this is a service that you cannot get anywhere other than from a private practice secretary.
It is important to take all of this into account when looking for a private practice secretary, what service do you need and what will provide the best service for your patients.